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We want you to have a positive experience when using our services and to understand what you can expect from us, as well as how you can help us provide the best possible care.
NHS England has produced a helpful guide called “You and Your General Practice”, which explains how general practice works, what you can expect from your GP practice and how you can help us to support you.
Read You and Your General Practice – NHS England
The guide is also available in a range of different languages.