News Updates
RNID Near You service providing support for City and Hackney residents with hearing loss
If you have NHS hearing aids provided by The Ouside Clinic, Inhealth, Scrivens or Specsavers then you can come along to our Free drop in hearing aid sessions.
For more information please click here
what can your pharmacy do for you
Feeling unwell? Need to see someone quickly? Many pharmacies are open late and at the weekends and you do not need an appointment to see a professional. Find out more
www.northeastlondon.icb.nhs.uk/urgentcare
Not registered with a GP?
Your GP should usually be your first point of call if you are concerned about your health. Anyone can register. Find out how today:
www.northeastlondon.icb.nhs.uk/GP
The best and worst Hackney GPs as rated by patients
A survey has revealed which Hackney GP surgeries are rated best and worst by their patients.
NHS England commissions the GP Patient Survey annually and this year’s results show that 71% of patients nationally described their GP as ‘good’.
Three surgeries in Islington outperformed this figure, boasting patient satisfaction of more than 90%.
There was not a single GP in the area where less than 60% of patients rated their experience as ‘good’.
Best performing GPs
The Nightingale Practice in Lower Clapton and The Stratham Grove Surgery in Stoke Newington were the Hackney GPs best rated by patients.
For both, 93% of patients said that their overall experience of the practice was ‘good’.
The Nightingale Practice was said to be better at ensuring that patients usually get to see or speak to their preferred GP when they would like to (49% compared to 35% at The Stratham Grove Surgery).
But 81% of patients at the Stoke Newington practice said they find it easy to contact the surgery by phone, compared to 72% at the GP in Lower Clapton.
The Wick Health Centre in Homerton also performed highly in the survey, with 91% of patients rating it ‘good’.
You can find the full article by clicking here
Hearing Aid Clinic
We can provide support and advice to hearing aid users at our clinics.
We can help with basic maintenance of your hearing aid, battery replacement, new tubing, ear mould cleaning and minor repairs.
When
1st Wednesday of the month 2pm - 4pm.
Where
The Nightingale Practice 10 Kenninghall Road, Lower Clapton, E5 8BY.
To book an appointment contact Sharon James
Telephone number: 020 3227 6044
Mobile number: 07551 063 742
Email address: sharon.james@rnid.org.uk
Click here for further information.
Enhanced Access
To book appointments at these times, contact us.
Warmer Homes Programme to support fuel poor households in London
**This programme is currently accepting referrals to support patients and residents experiencing fuel poverty**
The Greater London Authority, supported by NHS England / Improvement, has launched the Warmer Homes Programme to offer advice and financial support for fuel poor households. Services are free and include:
- Telephone advice on saving energy and keeping warm at home
- Home energy visits with installation of small measures such as draught excluders
- Advice and support with energy bill debt and billing disputes with suppliers
- Grants of up to £20,000 per household to improve heating and insulation
- Support with applications for energy bill discounts
Clients can self-refer directly to the Warmer Homes Advise Service providers.
Professionals can refer clients directly via a single point of contact at this website.
View the full PDF or the summary leaflet for more information.
Get more involved at The Nightingale Practice
Would you like to get more involved at Nightingale surgery? Start a new community project? Or join in and meet new people?
Our new Community Development Worker from Together Better can help support you.
Contact Adam on 07305617421
email: Adam.Cross@nhs.net to arrange a friendly chat.
Coffee mornings at the Nightingale Practice
Let’s find
our commonground.....
Come join us at Nightingale Practice for a coffee and a chat!
Meet other patients and neighbours in the area.
Every Thursday morning at 10:30am to 12:00pm
Click here for more information
Start a project
Have you got an idea for a community project?
We can help you make it happen!
Contact Adam.Cross@nhs.net
Tel: 07305617421
Please click below for more information
Why are GP practices working differently?
GP practices are open but the pandemic is not over
GP practices in north east London are open and now seeing thousands more people than before the pandemic –
but we have increased the number of appointments available over the phone so that people can have their
consultation at home. This means you don't have to travel to the surgery and your risk of exposure to Covid is
reduced. If your condition means you need to see a GP face-to-face we will arrange this.
In north east London there are still thousands of people getting Covid-19, with hundreds in intensive care.
GP practices treated people throughout the Covid lockdowns and continue to do so. To protect everyone, we
must maintain safe infection control and minimise unnecessary physical contact.
Please click to open
Flu clinics
Please look out for information in the coming weeks for flu clinics.
When your Child is unwell
Childhood illnesses are rising as restrictions ease and people mix more. For the majority of children these illnesses will not be serious and they will soon recover following rest and fluids. You can make sure you know how to care for your unwell child and when it’s important to get help by visiting www.eastlondonhcp.nhs.uk/unwellchild. Your NHS is here for you.
National guidelines face covers from 19th July
Despite the relaxation of rules governing face coverings; national guidance still recommends face-masks in health care settings, and we will still require all patients attending the practice to wear a mask unless they are exempt on medical grounds until future notice. Thanks for continuing to help keep our staff and vulnerable patients safe.
Citizens advice Hackney
Citizen advice Hackney are now offering advice for local GP Practices. Click on the link below for more information.
Click here to open Poster
Health and Wellbeing Poster
People grieve in different ways and there is no right or wrong way to react to the death of a colleague, friend or family member.
Many people find it helpful to talk to someone about their feelings.
KeepingWellNEL can help staff working in NHS and health and social care settings across north east London through any difficulties they are facing.
Click Here to open the poster.
Please be considerate to our receptionists
Staff in GP Surgeries suffer abuse verbal abuse everyday.
Practice Managers are standing together to end this now.
Click here to watch the video.
Interested in becoming a Public Health Champion?
Do you live, work or study in the City of London and/or Hackney? Would you like to help to stop the spread of COVID-19? The City & Hackney Clinical Commissioning Group is looking for people interested in becoming Public Health Community Champions.
As a Community Champion you will be sharing with your own networks (friends, family, colleagues and neighbours) up to date public health messages related to COVID-19.
You will be receiving regular updates that you can then just forward on the platforms of your preference; e.g. WhatsApp, email, social media etc.
What it involves
This role is very flexible and can be easily adjusted to fit your schedule. You will receive ongoing support from Volunteer Centre Hackney and the City and Hackney Public Health Team and you will have the opportunity to raise any questions or concerns via email and on online volunteer forums.
How to get involved
To get involved, please sign up here to become a City and Hackney Public Health Community Champion!
You can also help spread the word and let more people know about this opportunity to become City and Hackney Public Health Community Champions just by sharing the CCG's posts on Facebook and Twitter!
We all have a role to play in combating misinformation spreading in our communities.
We can’t wait to welcome you to the champions team!
Welcome to our new website - feedback welcome
We hope you find this website simple to use. If you have any problems finding information or if you have any suggestions for improvements, let us know. You can use this form.
New Health and Wellbeing Coach service now available
Worried about your health and wellbeing? Are you living with or concerned about developing a health condition?
Health Coaches help you to take charge by- Listening to what’s important to you.
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Helping you to build confidence, knowledge and skills to take care of your health and wellbeing.
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Working with you to find reliable information and activities.
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Connecting you with people who have similar experiences.
Coaches offer support in person, by phone or online
- One-to-one support to get to know what works for you, your hopes and goals and what’s stopping you from taking steps forward, without judgement.
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Support to get active, eat well, protect your emotional wellbeing, find or reconnect with interests and support networks.
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Help to find advice or guidance for practical day-to-day issues.
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Work with your healthcare team, complementing your existing support.
This is a Free Service open to anyone registered with a GP in City and Hackney over the age of 18. You can refer yourself or ask your GP or healthcare worker to refer you.
Not sure if the service can help you? Request a call back for a chat and to find the right support for you.
- call 020 3559 9234
- email referrals@shoreditchtrust.org.uk